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Cancellations Policy

If you wish to cancel your order, you may write to us within 24 hours of placing the order at info@ishramcouture.com. The payment will be returned in the same mode as received within 14 working days. Once an order goes into production i.e post 24 hrs, cancellation and refund is not possible.

All orders are excluded from the returns policy.

 

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Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

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Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

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Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

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RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Please Note: This is a standard size guide, there might be slight variations. For any queries regarding sizes mail us at info@ishramcouture.com

Returns and Exchanges:

  • As we are made-to-order labels, garments are made specific to your size, i.e., styles are non-returnable. However, in the event of alterations, we are happy to assist you.
  • An exchange option is available for manufacturing defects or size discrepancies; your satisfaction is our priority. Please write to us at info@ishramcouture.com describing the issues within 2 days of receipt of the order.
  • Courier charges will be applicable for alterations, if any, and will be borne by the customer.

Explore our comprehensive refund and return policy in the information section.

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