Refund and Return Policy

Returns & Exchange

At ISHRAM COUTURE, we make products with love & dedication. Most of the garments and accessories (Jewellery, shoes etc) are handmade / hand embroidered. As we are a made-to-order label and the garments are made specific to your size and height, accepting returns is not possible.

ISHRAM COUTURE will not provide the option of exchange for reasons like colour mismatch and exchange for size.

However, in the following scenarios it is possible to exchange the item(s) ordered:

Manufacturing Defect
 
Before your parcel leaves our warehouse, it is fully checked by our Quality Control team. If you receive an item, which is faulty or damaged, please write to us at info@ishramcouture.com describing the issues within 2 days of receipt of the order.

We will be able to exchange items with manufacturing defect after running a stringent quality check process on receipt of the return. We will send you an email confirming that the return has been accepted. Cost of the return will be borne by the customer. The item(s) should be returned unworn and in perfect condition. Returns that are damaged or soiled will not be accepted and sent back to the customer.

Once the return is accepted, we will re-make the same item and send it for you within 18- 20 working days.

Incorrect Size

We do not accept returns or offer refunds in case of incorrect Size. Please do refer to our Size Guide before placing an order.

However, in case of an incorrect sizing we will be happy to alter if the item(s) received are of an incorrect size. Please write to us at info@ishramcouture.com within 2 days of receipt of order. 

Once the item(s) returned reach our warehouse, we will be able to alter and send it back to you within 18- 20 working days. Cost of return to be borne
by the customer.

Returning For Alteration

If you return your item(s) by post or courier for alteration, please email us at
info@ishramcouture.com with your name, address, order number, reason for returning the item(s), shipping agency and tracking number of the parcel.

Ishram Couture cannot be held responsible for items lost in post, damaged in transit or held at customs.

Changes/ Cancellations

If you wish to cancel your order, you may write to us within 24 hours of placing the order at info@ishramcouture.com. The payment will be returned after deducting the transaction fee of the payment gateway in the same mode as received, within 14 working days. Once an order goes into production, i.e., after 24 hours, cancellation and refund are not possible.

All custom orders are excluded from the returns policy.
MATANGI
Chaud
Nouveau
En stock
Pré-commander

SKU: MAT1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: SHARARA SETS

Pistachio floral peplum is heavily embellished all-over with smattering of pearls, sequins, glass beads. Comes with a gharara & soft mesh dupatta in scalloped embroidered edging. Total Pieces: 3 Fabric: Dupion Silk peplum, Bemberg georgette gharara and net dupatta Colour: Pistachio  Care Tip: Dry...

Rs. 39,000.00
MANAH
Chaud
Nouveau
En stock
Pré-commander

SKU: MAN1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: LEHENGA

MANAH is a stunning crimson red bridal lehenga set in luxurious raw silk. Adorned with intricate resham embroidery and shimmering mirror work. Complete with two exquisite Organza Silk dupattas for versatile styling. Perfect for the regal and glamorous bride. Duration: 45...

Rs. 170,000.00
SATYA
Chaud
Nouveau
En stock
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SKU: SAT1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: KURTA

Satya suit set is for minimal style lovers. Comes with a sleeveless kurta embellished with a smattering of sequins, glass beads, pearl floral hand embroidery and Dupatta in scalloped embroidered edging. This occasion wear offers ease of movement. Total Pieces: 3...

Rs. 28,000.00
BAHULA
Chaud
Nouveau
En stock
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SKU: BAH1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: LEHENGA

Powder blue blouse with all-over floral motif work paired with lehnga and comes with sheer embellished pure silk organza long jacket features a beautiful pattern of intricate floral thread work scalloped and highlighted flowers in a subtle metallic accents. Total...

Rs. 44,000.00
CHITRA
Chaud
Nouveau
En stock
Pré-commander

SKU: CHI1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: LEHENGA

Pink embellished lehenga set adorned with mirror and resham; paired with a tonal organza dupatta. Total Pieces: 3 Colour: Pink Fabric: Cotton silk and organza Care Tip: Dry Clean Only

Rs. 55,000.00
SARASWATI
Chaud
Nouveau
En stock
Pré-commander

SKU: SAR1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: SAREE

SARASWATI a pure silk organza saree in the shade of ivory features a beautiful pattern of Off-white intricate floral thread work scalloped and highlighted flowers in a subtle mettalic accents, it is undoubtedly a head turner. Paired along with brocade...

Rs. 30,000.00
VARAHI
Chaud
Nouveau
En stock
Pré-commander

SKU: VAR1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: ANARKALIS

Featuring a Peach hued Kali Ghera Dress with a delicate beaded hand embroidery detailing on waist and it is paired with Silk Organza Circular Butis embroidered Dupatta in scalloped edging. It can be worn as ethnic wear and a standalone...

Rs. 23,000.00
EKANYA
Chaud
Nouveau
En stock
Pré-commander

SKU: EKA1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: LEHENGA

Featuring a Powder Blue blouse with all-over floral motif work paired with lehnga and comes with sheer embellished pure silk organza odhani features a beautiful pattern of intricate floral thread work scalloped and highlighted flowers in a subtle mettalic accents....

Rs. 44,000.00
AMEYA
Chaud
Nouveau
En stock
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SKU: AME1

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DISPONIBILITÉ: En stock (47 articles)

TYPE DE PRODUIT: LEHENGA

A Mesmerizing Red Suit, it’s all about the details, heavily embroidered cotton silk kurta and plain pant, wrapped in a delicate silk organza scalloped odhani with intricate floral thread work and highlighted with subtle mettalic accents. Total Pieces: 3 Fabric:...

Rs. 26,000.00
YATI
Chaud
Nouveau
En stock
Pré-commander

SKU: YAT1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: KURTA

Powder blue draped cotton silk inner Dress with organza long open sheer jacket features a beautiful pattern of intricate floral thread work scalloped and highlighted in a subtle metallic accent. Total Pieces: 2 Fabric: Cotton Silk & organza Colour: Powder...

Rs. 30,000.00
SADHVI
Chaud
Nouveau
En stock
Pré-commander

SKU: SADH1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: LEHENGA

Sparrow motif Golden Zari, Silk yarn embroidered, highlighted with sequins and glass beads ivory Lehenga paired with tonal organza dupatta highlighted with silk yarn & zari embroidery. Total Pieces: 3  Fabric: Cotton Silk/organza Colour: Ivory Care Tip: Dry Clean Only

Rs. 55,000.00
SUNDARI
Chaud
Nouveau
En stock
Pré-commander

SKU: SUN1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: KURTA

A Beautiful Blush Pink Suit, it’s all about the details, heavily embroidered cotton silk kurta and plain pant, wrapped in a delicate silk organza scalloped odhani with intricate floral thread work and highlighted with subtle mettalic accents. Total Pieces: 3...

Rs. 32,500.00
KISHORI
Chaud
Nouveau
En stock
Pré-commander

SKU: KIS1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: LEHENGA

In this muted sage green pastel tone lehnga, we introduced brighter colours in the form of intricate zari and threadwork to create the effervescent lehnga set with the perfect balance of sparkle and a subtle pop of colour. Total Pieces:...

Rs. 60,000.00
KRIYA
Chaud
Nouveau
En stock
Pré-commander

SKU: KRI1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: ANARKALIS

Featuring a delicate pastel soft pink embellished fit & flare floor-length anarkali in cotton silk base embellished with a smattering of sequins, glass beads, pearl floral hand embroidery and it is paired with a silk organza floral embroidered Dupatta in...

Rs. 32,500.00
BHAWANI
Chaud
Nouveau
En stock
Pré-commander

SKU: BHA1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: LEHENGA

BHAWANI a pink and gota-a match made in Ishram paradise. Heavily embellished Gota work satin organza lehnga, while the organza dupatta that boasts heavy Gota border all around. Total Pieces: 3 Colour: Pink Fabric: satin organza, silk organza Care Tip:...

Rs. 65,500.00
HIVARA
Chaud
Nouveau
En stock
Pré-commander

SKU: HIVA1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: ANARKALIS

The Misty Blue Gathered Kali Ghera Dress with a delicate beaded hand embroidery detailing on shoulder and waist and it is paired with Silk Organza Circular Butis embroidered Dupatta in scalloped edging. It can be worn as ethnic wear and...

Rs. 23,000.00
NITYA
Chaud
Nouveau
En stock
Pré-commander

SKU: NIT1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: ANARKALIS

Featuring a Peach fit & flare floor-length angarakha mocked anarkali in cotton silk base with 3D floral silk yarn motif embroidery. It is paired with a silk organza embroidered Dupatta with beautiful tassels. Total Pieces: 2 Fabric: Cotton silk &...

Rs. 30,000.00
GYANA
Chaud
Nouveau
En stock
Pré-commander

SKU: GYA1

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DISPONIBILITÉ: En stock (50 articles)

TYPE DE PRODUIT: ANARKALIS

Featuring a Sage Green fit & flare floor-length anarkali in cotton silk base embellished with a smattering of sequins, glass beads, pearl floral hand embroidery and it is paired with a silk organza floral embroidered Dupatta in scalloped edging. Total...

Rs. 32,500.00
BRAHMI
Chaud
Nouveau
En stock
Pré-commander

SKU: BRAH1

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DISPONIBILITÉ: En stock (0 articles)

TYPE DE PRODUIT: LEHENGA

A gorgeous powder blue suit, It’s all about the details, heavily embroidered cotton silk kurta and plain palazzo, wrapped in a delicate silk organza scalloped odhani with intricate floral thread work and highlighted with subtle mettalic accents. Total Pieces: 3 Fabric: Cotton...

Rs. 32,500.00

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